Business Process Outsourcing – FAQ

What is Business Process Outsourcing (BPO)?

What kind of business processes can I outsource?

This depends on the needs of your particular company. Generally, companies outsource tasks that are necessary to do business but are not part of its core competencies. You should consider outsourcing processes that are labor intensive or costly to produce internally or where you simply don’t have staff or management time.

How can BPO help my company?

If you are looking to cut costs and become more efficient, then look to Business Process Outsourcing to:

• Allow your company to focus on its core competencies
• Reduce the cost of tasks that you depend on to conduct your business
• Save your employees time
• Contribute directly to your bottom line

What makes GOMSource unique as a BPO provider?

GOMSource is extremely customer-focused. We work VERY closely with you to determine exactly how we can create systems that will solve even the most unique of business problems. We then create and implement these systems and test them thoroughly in order to establish a workflow that functions at the highest level of cost efficiency.

While many BPO service providers specialize only in tasks that are automated or repeatable, GOMSource—in addition to
full-service “back office” BPO capabilities—has a talented design team that creates custom digital designs based on your individual needs. We also have very knowledgeable and highly trained research teams, world-class software development, video editing, post-production and video repurposing capabilities—all at a fraction of what you would pay in the U.S. or if you had the capabilities, what it would cost to do it yourself.

Our purpose is to save YOU time and money.

Where is GOMSource’s work actually performed?

GOMSource is an offshore outsourcing provider. We have
“Class A” production facilities in Beijing and Guangzhou, China. Management is based in Las Vegas, Nevada and splits its time between the U.S. and China. Final quality assurance checks are done in the U.S. by our detail-oriented client liason team.

What kind of BPO services does GOMSource specialize in?

You should always match your BPO provider with your specific needs. The wide range and depth of GOMSource’s experience allows us to specialize in four broad areas. Within these areas of specialty, we come up with answers for the needs of top U.S. organizations:

• Creative Development
• Research & Data Mining
• Software Development
• Video Production, Post-Production
• Audio & Video Editing
• Audio & Video Transcription and Repurposing
• Data Collection and Compilation
• Data Transcription
• Image Processing
• Data Entry
• Database Management
• Back Office Functions
• So……What Job Do You Need Done Today?